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Same happened to our 2017 Axis 24.1 a week after we brought it home. Checked the fuses in all the locations suggested and none were blown. My husband removed the 12 v jack put it on his VOM meter and was getting intermittent connection... he came to the same conclusion as Cosmo who posted earlier on this thread. Poorly designed part. My husbands biggest concern is about hooking up our SiriusXM radio thru this port is the possibility of blowing a fuse in the SiriusXM radio. He is putting in a new audio system and is putting in a new port at the same time...
Now The good news... 1 year and 8000 miles later this is the only problem we have had with the coach.
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Sandy 
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