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I'd use the "contact Thor" portion of their website to get in touch with them and give them all your info (VIN, dealer, dealer contact, etc.). Keep on both your dealer and Thor (and try to be respectful--more bees with honey as the saying goes).
When you contact Thor you could also ask them if there is another authorized service center to get your RV repaired nearby.
Hmm you're 3 hours from your dealer, how far are you from Wakarusa, IN? (Factory service..they will fix it right).
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