Thanks SO MUCH for all the helpful information!
We never anticipated being in this situation with our brand new motorhome. Lots of lessons have been learned through this experience. If we should be in a situation again, we will definitely request a low profile trailer!
When we called Mercedes Sprinter for roadside service, we gave them full info on model, specs of the coach. We felt confident that they would send the appropriate tow vehicle. Apparently this info was not passed along to the tow companies. The first truck sent thought he was picking up a Sprinter van!
Thankfully, we were in a safe place and not on the side of a busy road.
The first three companies were very professional and very concerned about potential damage to the RV. The last one was more interested in collecting a fee than anything else! They had a flatbed truck and felt they "probably" could get it on ok! The height would have been almost 15 feet tall. Permits- "it'll be ok". Bridges and overpasses - "We PROBABLY can get under them!" PROBABLY???? And what happens if you can't?
Just grateful were finally able to get it in for service. These are the things you just don't think about when buying your motorhome. Thanks again for the helpful information!