Thor Forums

[airforceret]

Our first two were near perfect (both Starcraft), our third was a Palomino (aka Forest River) and it spent more time being repaired than used, our fourth was a Keystone Cougar (some problems but Keystone was great/dealer not so much), our fifth was a Lance (awesome), and this last one a Thor (pathetic dealer and Thor support non-responsive to date). I do love the unit we selected and believe most of issues are related to a banner spring for RV sales and both Thor and the dealer were driven by greed and sold more than they could produce and maintain quality, and as a dealer support delivery and warranty repairs. Luckily this is not our first unit so I've done fixed most of the problems myself but with one major issue beyond my control it is frustrating to say the least when you are the odd RV out and get ignored!