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Old 05-13-2017, 02:36 AM   #3
airforceret
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Brand: Thor Motor Coach
Model: Four Winds 26B
State: Indiana
Posts: 329
THOR #6414
Trust me when I say you want them to push it back and do it right. They built so much crap this year rushing to get product out the door they are overwhelmed, and customer satisfaction is probably at an all time low for Thor. We took delivery of our new one in March and they didn't even build on the right chassis... that's how pathetic their QC was this year. Almost every water fitting leaked, the fresh water tank was missing areas of plastic and wouldn't hold a full tank of water, one of the interior walls was only half fastened, the p-trap in the bathroom sink fell off on the way home, only half the interior was done in leather, they forgot to install the spare tire, the roof had air bubbles in the dicor, trim moldings fell off, the wiring for the control panel was lying in the top drawer and needed zip tied to keep it out of the drawer...

but she sure is purdy! been a long couple months but I've fixed most of this myself..

oh yeah, the steering was off center and the local RV Fleet Service center hooked me up with camber/caster cams and alignment for a reasonable price as that is not a warranty item.

The slide seal was not installed in the retainer track, there are gouges in the slide, I noticed tonight the corner trim on the slide is falling off and needs glued...

I'm sure I've missed some things but this is all because of their greed and poor management of the company. They oversold what they were capable of producing and maintaining a level of quality. There are always things that good through the plant that needs fixed, but this year went beyond acceptable. Some were lucky but many are disappointed this year.
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Roger, Dawn, and Roxie
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