Sorry to hear the issues but it seems more common place than not with Thor. There will be people (Thor trolls) that will say that they make the 'best product' and that they have had 'no problems' with their rigs.
We also bought a brand new rig (two years ago this Memorial Day weekend) and have not been able to use it for the majority of that time!
Well, I'm hear to say if that is so, why in the hell have they been giving us the middle finger since we filed a lemon lawsuit against them almost a year and a half ago???
My question is, if they are so 'great', why do they NOT stand behind their product and do the honorable thing, especially as we too are raising our grandchildren and all we want from them to be 'made whole again'!
Good luck, but you are pretty much on your own. If you have a chance to return it before you get to far into it, DO IT NOW and walk away!!
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Leo McIntyre
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