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I hadn't planned on using our coach for at least five weeks, two of which we spent in Germany for the birth of our grandson. When I dropped off our coach the service writer said it would be 4-5 weeks since it takes a long time to get authorization and parts from Thor, which is really not that true, I was ok with that. This is the only Thor dealer within a reasonable distance of me and also where I purchased my coach. I am going to be sending an email to the owner, service manager, and Thor when I have the coach back and express my dissatisfaction with the repair time frame.
I totally agree that it should be order parts, bring coach in, repair, and pick up. One week should be enough to rebuild the entire coach!
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