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Old 05-25-2017, 05:33 PM   #3
the_dallas_dean
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Brand: Thor Motor Coach
Model: Seranno 33A
State: Texas
Posts: 9
THOR #2389
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Quote:
Originally Posted by lhawkins1 View Post
Recently bought a Four Winds Hurricane 34U, love the coach BUT the bonded leather upholstery is flaking off on the couch, dinette and driver and passenger seats. I understand that this was a problem for a couple of years, they just used CHEAP material...has anyone dealt with this? How to get it reupholstered makes my stomach hurt....anyone else have this problem? Thanks!
Quote:
Originally Posted by Campingpups View Post
We have a 2011 Hurricane and all of our furniture did the same thing...Wrote Thor and was told too bad, after one year your warranty is up...wrote Flexsteel and was told that Thor gave them substandard materials and it is not their problem either. Had to get everything reupholstered... over $5k.
I have a 2011 Thor Seranno and the upholstery on ALL the furniture is literally disintegrating !!I have never seen anything like it! With only 15,000 miles on it and it being in a covered parking with special coverings to block sunlight for all the windows, I just can't believe it! If a company would opt to use a product like this on the furniture, what other cheap products have they used throughout the coach? They had to know this stuff wouldn't last. I spoke with customer service and OF COURSE they offered no solutions. It is costing me $2000 to correct THOR'S terrible, uncaring choices. I HATE this company!
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