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good advice, especially for first time owners of any type of rv, but I bet that you'll find that the reality is that most of the sales people and 'PDI' employees don't actually use 'this' rv in the real world and probably can only tell you how things are 'supposed' to work, or how things might be 'designed' to work, but nothing more. They are in the business to sale an rv and get to the next customer, but whether they give you everything you actually 'need' when you make your first, second, and even third trip is unlikely.
most folks like us, who've owned 3 different types of rvs in a relative short time frame, can probably figure out what to ask about. A new rv owner won't have much of a clue, and even with your advice on what to ask about, the explanation will be generally missed anyway since they are in a 'fog' after buying such a vehicle - explanations, even good and correct ones, will be quickly over looked.
I think a good dealer is really one who has personnel that can take calls at anytime to help their customer through an urgent rv 'situation'. These employees are also ones who actually camp, use rv parks, drycamp from time to time, and make use of the rvs that the dealership actually sells. Though this might not be practical in the real world, we can only hope such a dealership exists, or at least makes you feel like it.
The other day I toured a new ClassA rv. In the process of looking for outlets, I turned on most of the overhead lights. When I got ready to leave, I could not for the life of me find the MAIN overhead ceiling light switch. I looked and looked and checked every switch known to man, but to no avail.
Aggravated at how simple a main light switch location should be, I called over an employee. Even he couldn't find it and called the factory 'help desk' for a quick answer. They asked him to check several different locations, but no switches worked the main lights. Amazing! How hard can it be to put a switch where it would be 'obvious' as the main lights switch??
Then, what the employee said next floored him and me both....
"I'm sorry you're not finding it, we don't go into these units very often, so I can't really remember where it should be.."
What??! This is a perfect example of how these units are built and designed by humans, and yet the chain of employees, workers, drivers, sales people, and even PDI personnel don't always know everything about their own product that leaves their factory doors every day.
I eventually found it, accidentally of course...
Did it have any label? No.
Did the switch next to it have any label? No.
Did the other two down near the door have a label? No.
Do you expect to have a light switch in front of the kitchen sink? No!
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