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Old 06-24-2017, 10:24 PM   #18
Shifty103
Member
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: Delaware
Posts: 39
THOR #5616
MHSRV reply

SuperD...Glad your experience was nice. I prefer to speak with people directly too, problem was when I called I was told they would ship part directly to me also, but it was not done. I called no less than 5 times and was told they would call me, they did not, called again and was told he would look into the hold-up and let me know....they did not. Talk is cheap, it's actions that count and there was none on their part as far as I can see. It's nice if you live close and can drop by, it takes me 4 days to drive there, that's a little different situation. When they did not return my calls is when I attempted email, nothing seemed to work. They could not have been nicer while we were in purchase mode, it seems they are a completely different company once you've bought and you do not live close.
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