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Hello, and sorry to hear your window issue. We are on are " shake" down first voyage, and while i have a LIST of things not working, the ride was actually very nice with very few rattles! That being said, i have lights not working, awning not extending, realizing the plumbing issue about kitchen to forward black tank, kitchen fan not working, cab light not working, electric side of water heater not work......and much more...I purchased at Camping World, and will see how it goes when i schedule my first service appointment!!!!
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