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Any dealer has to schedule your initial evaluation and will not proceed without Thor approving the work/parts. Then you have to wait for that approval to take place and the correct parts to arrive and then get on the calendar for the actual repair.
The extended warranty begins after the 1st year. You will have to consider the terms of years, who can do the repairs, if there are any excluded components (like generators). As the other fellow discovered, you dont have to get one from this dealer there are many companies that sell them, just educate yourself so that you will know a fair price for what you are getting.
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ComputerChips 
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Thor Forums
