Thor Forums

[FEZ]

Okay, we picked up our unit on May 18th from a dealer in TX and realized we had a lever, slide, generator, drain value and door issues but due to time restraints we had to leave immediately. They recommended us to get a hold of our local Thor dealer to correct the issues. To this date only the drain valve and generator display has been fixed. I have brought to a local Thor dealer twice with multiple guarantees that this or that will fix everything. Yesterday I drove it an hour to dealer again to get the levers, slide and compartment doors fix. I drove it home four hours later with none of the new parts fixing anything. I have been in contact with Thor though this whole ordeal and they are only hand holding our issues, and yesterday I finally requested a new unit through Thor, which I doubt will happen but I had to start playing hard ball. Has anyone had this issue and if so how did you rectify the issue? Any insight is appreciated, thanks!