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Old 07-13-2017, 05:21 PM   #17
Djfred
Member
 
Brand: Thor Motor Coach
Model: Axis 24.1
State: New Jersey
Posts: 80
THOR #1592
I am currently researching info on lawsuits,personal or class action.It seems as though there are hundreds of people with the same problems that do not know where to turn to for a satisfactory resolution to their problem.When Thor called me they just kept telling me that I was out of warranty.I tried to explain that I am a reasonable person and that the rubber moulding was never installedon my Axis from the factory and that it should be considered a manufacturers defect.I probably would have even accepted an offer of the moulding and did the repair work myself,but I was not able to get a word in because the extremely rude manager with an attitude was only interested in telling me my warranty was up,too bad,I should have found out about it while it was still under warranty! She then politely HUNG UP ON ME!!! I will continue researching the law end of this problem and will post my findings on this forum with my contact info.so others can also join.Its about time something is done with this nonsense!
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