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Old 07-29-2017, 02:36 PM   #5
axis earl
Senior Member
 
Brand: Thor Motor Coach
Model: S.O.B.
State: California
Posts: 1,368
THOR #3483
Got it. I think the first year and warranty requiring you to go to the dealership is probably the most frustrating so patience is highly needed. Communication with your service advisor is a must. I did most of mine via email because telephone messages get lost. Thor won't do anything unless the dealership requests it and the dealership won't do anything unless the repairs are authorized by Thor. Much different animal than taking the family car to the dealership for warranty repairs.
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