TV DVD player can not pick play
We have new 2017 Freedom Elite 23H. First trip we wanted to watch a movie we put it in and it played all the previews then when the bar at the bottom came up to pick play for the movie we could not get the arrow buttons on either remote to work. The TV is a SEIKI and has a large remote the blue ray player is a Sony but for some reason has a smaller version Seiki remote. Neither has a play button, the arrow buttons work when doing setup or menu mode. Should the Sony player have a Sony remote? Any suggestions?