Never heard of a Sony DVD using something other than a Sony remote. You might try to google the DVD player and see what kind of remote should have been included and then get Camping world to give you the correct one.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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