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Old 08-16-2017, 07:22 PM   #52
Mousemate
Senior Member
 
Brand: Thor Motor Coach
Model: 2015 ACE 29.3
State: Pennsylvania
Posts: 243
THOR #4359
Quote:
Originally Posted by petew View Post
More time on the phone today.
After being blown off by Thor I started to do the slow burn which resulted in my doing a little research.

It is not the NTSB that looks into these things but rather the NHTSH, The National Highway Traffic Safety Administration.
I called them and explained the problem and they said that they would be happy to entertain a complaint .
It meets their criteria as a safety hazard but they cannot take the complaint from me because my latch did not break.

So if one of you folks that has experienced being trapped inside or outside of your coach wants to make a complaint they will take it and investigate it.

I would urge someone to do this , it may save a life.

NHTSH phone # is 888-327-4236 , any of the representatives can take your complaint.
I will definitely give them a call ..... four times being locked out I think counts.... thank you for the info
__________________
Tom and Jen
2015 ACE 29.3
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