Ford problems
We were Flat towing a new Ford Fiesta, maybe for the twelfth time on a cross country trip. In tow the Engine/transmission blew out badly. We know that we hooked it up right, but Ford said that we couldn't have and have refused any warranty work. Dealer said sorry but it was a decision by The factory rep and their hands are tied. Contacted factory rep and they wouldn't even discuss it, saying that it was the local dealers decision and they could not over ride them. Asked to talk to someone above who would at least consider an open dialog and we were told NOPE.
Ford admits to having transmission problems in these and other vehicles, and have even agreed to a settlement in California. We are devastated. Has anyone else out there had similar problems while towing a FIESTA OR FOCUS and could give us some ammunition to take back to Ford? We would appreciate the help.
We appreciate any input.
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