Quote:
Originally Posted by JamieGeek
Wow their youtube video only has 1500 ish views and its 5 years old. For posting that on the web it sure hasn't had the visibility that I would expect. (Perhaps they didn't do proper SEO and thus googling "Thor Quality" doesn't show that in the top results.)
I see this as an interesting thing: When we first saw an Axis at a show we were blown away by the thoughtful features (like the table storage behind the couch) stuff that was years ahead of our 5th wheel. Now having owned it you look just beneath the surface and you can see where corners were cut and things were overlooked. Having said that we either got a good unit from the factory or our dealer put in some work before we purchased it because we've had very few issues. |
Business View Magazine: recently published an interview with Thor, CMO. Jon Krider. In the article he is quoted; speaking of Thor. "So we're at the Mid-low end of the market. We have plenty of Competitors out there that are well into the five, six, and seven hundred thousand range."
Admittedly: It's that mid-low market, that has me owning a M/H at all. I have been pleased with most every contact I have had with Thor customer service. Unfortunately there have been many. I believe that Thor's biggest problem is with there manufacturing process. I recognize that I didn't buy a "Hi" end coach, but If they would just; build it to the prints, tighten every nut and bolt, drive every screw straight, and make sure there are staples in your gun. Those things would eliminate a lot of need for customer service calls.
Thor Forums
