Well said (you're quite poetic!). And a good idea, find a way for the builders to put their "signatures" on each coach in some way, see if their pride kicks in. Or, management could put more emphasis on safety and quality, a little less on production times. A problem in nearly every industry.
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Mike
USAF Veteran, Retired Security Professional
The only thing necessary for evil to prosper,
Is that good men do nothing.
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