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We had a Georgetown by Forest River and upgraded to our Challenger about 30 months back. The difference is night and day for responsiveness from CSRs. Thor has been easy and supportive. I agree it is a not good that we all need warranty work - but then again when buying a house we had a punch list and it didn't move down the road at 65 MPH. We've put 35k miles on our rig and spent about 8 months per year in it often with lots of family on board. We've enjoyed the time.
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US Army Retired - Loving The Road Trip
Challenger 37TB
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