Quote:
Originally Posted by San Diego travelers
I’ve been reading this forum for three months, and keeping a list of all the problems so that we would be prepared.
The conclusion that we have come to is that Thor does not have adequate quality control, buyers should expect multiple problems, and poor customer service.
If only I would have read twenty happy customer stories in three months...
We will buy Travel Leisure Van.
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I think across multiple RV forums the INDUSTRY has a quality control problem... From entry level to most expensive....
Most customer service issues (not all certainly) are dealer related... I have seen multiple posts recently of people happy with direct Thor contact/help.
Also human nature, you will always see more posts about problems than the 'uneventful trip' where everything worked well.
Best of luck with whatever rig you buy
No matter the brand, a thorough PDI and a good dealer make a world of difference.
Thor Forums
