2015 thor ace 30.2

[poppie53]

bought jan.2015
several trips so far
in the shop 4 of the 12 months
jacks,radio,trim,a/c,lights,jacks again
slow rv dealer

 

[Bomber Rydr]

We just bought ours 2 weeks ago. Unfortunately, I can see where those items can be an issue. I'm not happy with the radio installation and the trim looks like a 5th grade shop class learning how to cut a straight line.
I'm hoping we have a little better luck with the dealership though.

Good luck!

 

[bowenfamily]

We bought a 2016 ACE 3.2 at the end of September. It's been in the shop 4 times for items that should have been quick fixes with a new purchase. Camping World in Byron/Macon has been very frustrating and lacking in service after the sale. It's been on their lot for 4 weeks this time and the count is still ticking...due to a cable issue with the front tvs. We've been told warranty issues aren't a priority - we can't seem to get them to understand these are issues with a new sale! Is this the same GA RV dealer you had?

 

[Larry-THOR]

We bought a 2016 ACE 3.2 at the end of September. It's been in the shop 4 times for items that should have been quick fixes with a new purchase. Camping World in Byron/Macon has been very frustrating and lacking in service after the sale. It's been on their lot for 4 weeks this time and the count is still ticking...due to a cable issue with the front tvs. We've been told warranty issues aren't a priority - we can't seem to get them to understand these are issues with a new sale! Is this the same GA RV dealer you had?

I took my Axis there for some warranty work a few months after we purchased it (not from them though) and will never go back. Finally got all the work done but as you say, very frustrating to work with. Kept blaming Thor for all the delays in getting parts, etc. Thor told me via phone conversations the parts had been sent to them.

Good luck with yours.