My overhead bunk will not raise all the way up. The bed is level so it doesn't look like its a sync issue. When I raise it, the back of the bed stops about 6 inches from the ceiling. I have searched the forum for this problem with no luck. There are numerous threads regarding sync issues but not this issue. I called Thor this morning and they said to take it to a shop to have them look at it. To, me it looks like the actuators are stopping an inch or so short of where they should be. This keeps the metal that is supposed to attach to the magnets short of where it should be, and the bed will not stay attached to the magnets.