That is or at least was a common fault on Samsung washers. Same thing happened to my brother. He bought a new Samsung washer and dryer and a control board went out after a few weeks. It was on back order for ever.
At some point, I am pretty sure I have had a control board or similar fail with every washer we have bought starting with my 1st Kenmore. With that said, I don't ever recall any parts being on back order, but in cases of our Samsung washers, the 1st was bought in 2010, it was replaced in 2021 because it's accompanying dryer had worn out the electronic key pads, the cost to replace was more than what we wanted and my wife wanted a washer that was front loaded. I have been waiting for leaks but nada, we have since stacked them as the control pad on the lower unit also controls the dryer up top.
But like TMC, I know Samsung is not issue free. I will also not toss shade on Kenmore, because they equally have always been great. But Sears is basically dead and the branding of names Whirlpool, Frigidaire is just confusing. But at the end of the day, my movement and love fest for Samsung is the integration of all of our Samsung SmartThings in our home. I love the one Samsung Support Number and they have all of products ready to help.
Note: We have brand new Whirlpool fridge in the garage, Frigidaire stove top, Frigidaire oven, Kenmore dishwasher, & GE Microwave; so it is not like I will only buy Samsung. I am just saying I love their products and technology integration, but when the time comes to pay, the best value will win out, all things being equal Samsung wins every time.
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