Brian Emmons

[Stevea1956]

Could someone provide me with the contact information for Brian Emmons?
thanks

 

[Happy Camper-THOR]

Here is what I have:
Brian Emmons</span></span>

Redwood RV </span></span>

bemmons@redwood-rv.com</span></span></span>

574-457-7800 ext 111</span>

 

[Stevea1956]

Thank you sir... the electric side of my water heater seems to have stopped working. I did all the basic checks and tests but I can't get it to work. Time to call in a tech.

 

[golfgal]

Brian has helped me on two occasions and he is the best of the best. His direct line is 574-457-7811.

 

[KR2011-REDW]

Steve check the Eco-Tstat Suburban hsa had a bad batch of thes I have had to replace several of these this year already.

 

[IPull]

I know
some of you have called the factory service for help with some issues, could
you get me the number for them.<?: prefix = o ns = "urn:schemas-microsoft-comfficeffice" /></span>

Thanks</span>

 

[Stevea1956]

Brian couldn't call me during regular working hours so he did so after he got home. That is going above and beyond as far as I'm concerned.
After he set me up with several service options I asked him if he ever dropped by the forum. He said he used to but after an unpleasant experience here he decided it was better that he didn't. Too bad. His input would be a nice thing to have around here.

 

[dave and ginny]

Brian couldn't call me during regular working hours so he did so after he got home. That is going above and beyond as far as I'm concerned.
After he set me up with several service options I asked him if he ever dropped by the forum. He said he used to but after an unpleasant experience here he decided it was better that he didn't. Too bad. His input would be a nice thing to have around here.

I've only been on this forum for a few months but I haven't seen anything mean or testy on here....so it was probably that guy KR2011

 

[dave and ginny]

Now if he went to the open roads forum....it's not friendly

 

[Stevea1956]

When I was on the Forest River forums the service manager from Concertone (radio) took a beating from a few of the members. A lot of us got after the abusers because of the value a person in that position brought to the forum.

 

[dave and ginny]

In my opinion ...nobody on these forums should get beat up.

 

[KR2011-REDW]

We all have opinions and should be allowed to share them but if you have to belittle someone regardless of who they are than you are in reality belittling yourself.

Now Dave you know I don't stir up anything behind the scenes

 

[John317-REDW]

We all have opinions and should be allowed to share them but if you have to belittle someone regardless of who they are than you are in reality belittling yourself.

Now Dave you know I don't stir up anything behind the scenes

Not you KR, you're to busy trying to figure out how to get out of doing laundry, even if it costs you big $$ to buy Washer/dryers sets.

 

[dave and ginny]

Me either..I'm so nice it hurts.

 

[KR2011-REDW]

We all have opinions and should be allowed to share them but if you have to belittle someone regardless of who they are than you are in reality belittling yourself.

Now Dave you know I don't stir up anything behind the scenes

Not you KR, you're to busy trying to figure out how to get out of doing laundry, even if it costs you big $$ to buy Washer/dryers sets.

You've got a good point, time for a new strategy.

 

[Stevea1956]

A tip of the hat and a thank you to KR for suggesting I check the high limit t-stat on my water heater. After removing the cover I saw that it was scorched. A local rv shop had one in stock so I replaced it and have plenty of hot water. Best of all I didn't have to pay a mobile tech a $100 service charge or break camp, haul the rig to the nearest service center and wait for them to "get to it".
Trip uninterrupted!
Thanks Bryan

 

[KR2011-REDW]

Your welcome Steve

 

[RollsRoyce]

TravelinAnderson

Check with your sales rep or dealer maybe thy can refund your purchase and maybe pay you for installing it. I mean look at those Californians that got a non Redwood dealer set up for warranty.

 

[Stevea1956]

Good idea.. can't hurt to inquire now can it?

 

[RollsRoyce]

Hey Steve did you have any luck getting a refund on that Thermostat replacement