Toni.gene2022
New Member
Due to diesel foaming and fuel backing up into the pump nozzle it takes a long time to fill the fuel tank on our 2023 Aria 3401 we bought new the end of February. Fuel just refuses to flow down into the tank!
So I looked under the left wheel well and found the vent tube folded in half, closed off. Not only that but the filler tubes (both sides) have a "S" curve up and back down before entering the tank. This creates a P trap in the filler tube. Opening the opposite side fuel cap does not help this.
After many emails to Thor Customer Service and Freightliner, I finally received a CAS # and told to take it into a Thor Dealer. Then the issue became finding a Thor Dealer that would do warranty work on a motorhome they did not sell. (We are hundreds of miles from Houston TX in Ronan MT). It appears they can refuse to do warranty work cause they said if I wanted to pay, I could bring it in.
I tried repairing the problem myself, but did not realize the filler tube would be full of trapped diesel. I made a mess. I also determined I could not move the filler tube high enough to get the S curve out. There is too much spray foam insulation below the fuel cap/nozzle to access the hose & clamps.
Does anyone else have this problem with their Aria 3401? How do you get authorized dealers to honor the warranty? Any suggestions?
So I looked under the left wheel well and found the vent tube folded in half, closed off. Not only that but the filler tubes (both sides) have a "S" curve up and back down before entering the tank. This creates a P trap in the filler tube. Opening the opposite side fuel cap does not help this.
After many emails to Thor Customer Service and Freightliner, I finally received a CAS # and told to take it into a Thor Dealer. Then the issue became finding a Thor Dealer that would do warranty work on a motorhome they did not sell. (We are hundreds of miles from Houston TX in Ronan MT). It appears they can refuse to do warranty work cause they said if I wanted to pay, I could bring it in.
I tried repairing the problem myself, but did not realize the filler tube would be full of trapped diesel. I made a mess. I also determined I could not move the filler tube high enough to get the S curve out. There is too much spray foam insulation below the fuel cap/nozzle to access the hose & clamps.
Does anyone else have this problem with their Aria 3401? How do you get authorized dealers to honor the warranty? Any suggestions?
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