in the pic you can see, {if you know what you are looking at) the faulty install..
the divider wall needs to be placed to separate the service (cold air) from the return air (warm)… other wise it will just cavitate the air and you will have weak air pressure at the vents..the idea of cutting a hole in the grill is an old , everybody needs to do it mod for ductless ac units...you want the cold air to be blowing the most at the farthest away vent.... that way it will push the warmer air to the unit to cool.... it an air exchange...draws the warm air into the unit, cool it and pushes it out the vents... what I have found is the chill grille blocks the retuen,... makes it noisey and cool less... that and the ac registers are tooo small causing wind noise in the coach... the chill grill buts a load on the fan and slows the return air from getting to the evaporator,..I seen the best results , more air flow, and quieter, and cool the coach better by throwing all that plastic mess in the trash, sealing of the return and service .. making all the air go out the vents...one way to see if you need bigger or more service vents is to remove all the round register grills...you can hear the fan get quieter.. and more air flow...
after sealing the unit, I put a 16 x 16 residentual metal grill..