Outlet on crossroads sunset trail

Smeds-XRD

Member
Joined
May 28, 2024
Messages
10
Location
Wisconsin
I have a 2017 crossroads sunset trail...I plugged in a ceramic space heater.. when I woke up.. outlet the space heater was plugged in was dead along with the TV outlet plus the outlet on one side of the bed and outlet next to the door... and the outside outlet... two of the dead outlets say cgfi protected... but I can only find two outlets with the Gfci button and they're both functioning fine so it seems the dead ones with the stickers are not really on a GFCI circuit.....is it possible that the ceramic heater wrecked the outlet it was plugged in to and if I replace it will I have a complete circuit and all the outlets will work again?
 
Have you checked the power center for a GFCI breaker there? If not I would pull the suspected and check it for power at the wires. Sometimes one outlet feeds other outlets.
 
GFCI outlets are marked on the back with Line on 1 end and Load on the other. Incoming power from the breaker goes on the Line side. Outgoing power is hooked on the Load side and feeds down line outlets that are marked GFCI Protected. Sometimes those GFCI Recpts can fail and the only way to truly check them is to Volt Meter the Load side connections. If it won't reset you'll most likely need a new GFCI recpt. Take note of which wire was terminated on Line and Load connections. It wont function correctly if terminated incorrectly.
 
Thank you...I was thinking the same.. pull out the outlets and put a tester on the wires? However.. I understand the RV outlets are enclosed and wires are just pierced..is there a trick to testing them?
 
You probably already thought of these but...
Did you try testing the GFCI outlets , then resetting them? Sometimes they trip but the button sticks.
Also, do you have any GFCI outlets in the storage compartments?
 
I changed the outlet the heater was plugged into...no success....so is it really possible that the GFI outlet could be working but not sending power out?
 
Both GFI outlet work fine... yes turned them on and off very many times.... also turned the breakers off and on very many times and I looked in every nook and cranny of this camper for another outlet I didn't know about... looked inside and out..so can a GFI outlet work.. but not allow power past it's outlet?
 
GFCI Outlets

I've seen those outlets work just fine, Set, Reset with corresponding light working as it should and that recept working just fine, yet have no load output. Thats why you have to get the volt meter out and verify front and back to be sure. Now over the 40 some years I've been a qualified Industrial Electrician it's rare to see this condition, but see it I have. Volt meter should explain exactly where your losing power. Unless you have an invader that loves chewing plastic?
 
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Went through with a multi meter.. when I put the probe into the two slots.. nothing.. but when I move the black probe to the small ground hole I get 120 volts...on all the outlets that aren't working
 
You Probably have an open neutral!!!

On most recept. your hot wire goes on the Gold colored tabs and the neutral goes on the Silver tabs for both line and load ends on the side of the recept.
Hot wires are normally Black or Red depending on circuit and the neutral should be the White wire. When testing with your VM the smaller slotted opening should be the hot connection and the longer slot should be the neutral. The small rounded portion of the recpt is the ground terminal. When testing I would normally place the red test lead in the small slot on the face of the recept. Then I place the black test lead in the longer slot. this should show 120v +/- what ever your service is providing. If you leave the red test lead in the smaller hot slot and move the black test lead to the rounded ground terminal you get the same voltage reading. Neutral and ground should have the same potential and give you very similar Volt readings.

Id start by verifing proper terminations, Hot wires to Gold tabs, Neutral wires on Silver tabs. If your only finding 120v from hot to ground then your neutral (White wires) are open. Guessing they'll be no functioning neutral output at the load connection going out to your down line GFCI protected recpts. Replacing the GFCI Recpt should cure the problem. Unless you have no line side incoming neutral.
 
Ok... this makes absolutely no sense at all...I have been fighting this problem for a week..
I walked over to the campground bar..had a few... came back to the camper.. everything is working right..... how is this even possible?... I'm not complaining but I just don't understand it
 

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