Scubawise
Senior Member
CongratulationsI don't understand how some of these Owners / Managers think acting this way and doing business this way will lead to long term success.
The sales guy even texted me and apologized for how things went down. He probably won't be happy he lost a deal because of it.
The owner even kept trolling me on email.... trying to tell me he knew what kind of person I was and how I couldn't possibly be a serious buyer and they didn't need customers like me.
All I kept doing after each of his emails is explained how the next time the customer has the audacity to ask for a better price, all he had to do is alter his response a bit and he might actually not lose the customer. I also told him I was in sales for over 20 years and the one thing you never do is bash your competitors. All it does is make you look desperate.
In the end I am glad it worked out the way it did. On the surface they appeared to be a good dealer but once you peeled back the onion, the smell was strong enough to make us run for the hills before it was too late.
So in the end..... it saved me a 48-hour round trip drive to purchase there..... and my local dealer ended up giving me a better discount than the crazy owner would to earn my business.
The other plus..... and the reason I was willing to shop out of state..... I took my Dynamax Isata 3 in for warranty work a couple months ago to have the Inverter replaced at a local dealer. They treated me excellent and not like was an outcast because I didn't buy the coach there. They even turned the coach around in two weeks.... and that was even with them shutting down for a hurricane.
After that experience I knew I could buy out of state and still get good service. I told the sales rep that because of the service and treatment I received, I wanted to purchase from them.... but only for the right deal. At first they wanted to play low-ball but once they learned I was a serious buyer and willing go elsewhere, they did what they needed to do to get my business. They offered 22%... which seems to be the ballpark of the highest discount I could find of 23% for the Renegade model I plan to buy.
So tomorrow I'll head to the dealer to see if everything on paper lines up with what they told me and if it does, we'll place the order.
It shouldn't have to be this hard.
I came across this very interesting read from a couple years ago. This guy Brett Davis is the CEO for National Indoor RV Centers. NIRVC sells Newmar, Tiffin and Entegra Super C's as well as other coaches.
Reading what this industry insider has to say about RV markups...... cost of ownership..... and even purchasing used RV's should be a must for anyone thinking about buying an RV. If I had decided on a brand / model NIRVC sells, I think I would have definitely tried to get a deal there.
https://www.irv2.com/forums/f103/ne...sell-2023-s-at-msrp-598195-3.html#post6352195
This is also interesting data that NIRVC posts on their website. I wish this data was easily available for every RV manufacturer by RV class.
https://www.nirvc.com/Manufacturers/DefectsPerUnit
I find it very comical that the crazy owner called Newmar junk after looking at the data for their Super C's. Although it is surprising Newmar is in the middle of the pack for Class A's
Happy Holidays to all of you!
Great read.
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