Also they stated local tech told them that we had a portable ac that keeps camper cool, so there is no problem with camper. Wife called them said that camper with sams club floor unit with air hose out emergency window with blankets and sheets to cover window and ac sitting on couch was not acceptable. Service rep said he understood, but Rushmore will not fix camper because it is in spec and therefore there is nothing they can do. Rushmore offered to pay for portable unit and $200 for the local rep. Local camper/ac repair rep said they have never worked with any other camper company that did not direct them to fix the problem and then let them know what it took. Rushmore had local rep take ac temp splits, check for crushed ductwork, check for large leaks in windows, verify insulation is in unit. But they will not authorize local techs to fix problem.
Also Rushmore was very concerned that new unit sitting in open field could be the problem. I guess all of the other 200+ campers at same open field, new and old that have no problems keeping cool must have been designed with better cooling systems, tighter windows, better insulation. Not very impressive for the 200+ campers to ever look at a Rushmore in the future.
So I guess I am going to have to get someone to take both ac units off, replace the thermostats and try to resolve the problem. This will probably cost me around 5k or more. I think that is probably a good deal on a 60-70K camper.
Sorry, just letting off steam.
Any help would be appreciated from anyone who has had a serious problem with the camper that Rushmore was not willing to help resolve.
Thanks.