Victron VE.direct smart dongle incorrectly showing 11.77vdc

If you have never been fired, you aren't trying hard enough. My most memorable "firing" was about 15 years into a job. Two months before I had received the "Employee of the Year" award and a sizeable bonus. It took a new "boss" about a month to figure out I was suddenly not "making the grade"... :LOL: He had a... ahem... "favorite" (wink, wink) who performed better than me... Fortunately that job paid a huge chunk into my retirement!

I have only been fired once and it was my very 1st job. In 10th grade I worked at Local owned Grocery store, they hired me to bag groceries but when the store closed we stocked the shelves. Getting your own box cutter and stocking those can items on the shelf was the cool thing :whistling: but they would never let me, they said I was too slow so they make me mop that damn floor every night always saying I could box the next day. I may not have been the smartest person (actually I was ), :whistling: but after two weeks, I reasoned the next day has passed.

So one night the owner of the Grocery store was not there; so I figure this was going to be my night. I refused to mop, found me a box cutter and when to work stocking the shelves. The Lead that night told me to mop the floor or go home. I kept working so he punched my timecard out. I went back and punched it back in, we did it a few times until it put a hole in my time card. He eventually left me alone and I finished the shift, the lead Mop the floor it felt great. The next day when I went to work the the store owner called me into his little cubby hole office and told me to get out and don't come back. He didn't even ask me what happened or my side of the story. I don't think he ever told me I was fired, just to get out. I was devastated. My mom sided with me telling me not to worry, but at the time buying an RV never seemed possible even in my dreams. :rofl:

As as fate would have it, 2 weeks later I got hired at a 24 hour Kroger. 4 months after that I was Asst Produce Mgr, I eventually became Produce Manager while still in HS, and when it came time to go to college they offered to make me a Mgr Trainee but wanted me relocate but I declined in favor to go to school.

Getting fired won't bother me. I prepared for retirement 10 years ago. I am practicing now :hide:
 
Update

It has been 3 days and no word from Victron Authorized Dealer Support that is working my issue for the Amazon Seller. Last contact the Victron Authorized Dealer was suppose to send me me VE.direct usb cable so I could connect with the phone to access the setting. But no word after 3 phones calls.

So I did provide update to the Amazon Seller to let them no but thus far no response. Granted they may all be out for New Years?

At any rate today while playing around with with a few things in the RV's battery compartment, I wondered why the bluetooth connection that I did have between the Victron Smart Shunt and the new VE.direct Smart dongle would not allow me to re-enable the Victron Smart Shunt? The Tech had said the only way was with the VE Direct USB Cable.

So I a stumbled across a bluetooth setting in the VE.Direct Smart dongle and it was showing disabled?, given I had a bluetooth connect with the VE.Direct Smart, I surmise that it was for the Victron Smart Shunt. Presto the blue LED came back on and I now have my Smart Shunt enabled again :thumb:

Of course with that event, both devices are reading the correct starter battery voltage of 12.53vdc .

I will see if I get the cable and what the Seller says, but at least my fear that my Smart Shunt's bluetooth was permanently disabled is no more. At least now if I have to return the VE.Direct Smart dongle, I can now see my Smart Shunt with phone again but just not as far away from RV as I would like. I am holding out hope that a replacement VE.Direct Smart dongle may fix what I am seeing.
 
Update

It has been 3 days and no word from Victron Authorized Dealer Support that is working my issue for the Amazon Seller. Last contact the Victron Authorized Dealer was suppose to send me me VE.direct usb cable so I could connect with the phone to access the setting. But no word after 3 phones calls.

So I did provide update to the Amazon Seller to let them no but thus far no response. Granted they may all be out for New Years?

At any rate today while playing around with with a few things in the RV's battery compartment, I wondered why the bluetooth connection that I did have between the Victron Smart Shunt and the new VE.direct Smart dongle would not allow me to re-enable the Victron Smart Shunt? The Tech had said the only way was with the VE Direct USB Cable.

So I a stumbled across a bluetooth setting in the VE.Direct Smart dongle and it was showing disabled?, given I had a bluetooth connect with the VE.Direct Smart, I surmise that it was for the Victron Smart Shunt. Presto the blue LED came back on and I now have my Smart Shunt enabled again :thumb:

Of course with that event, both devices are reading the correct starter battery voltage of 12.53vdc .

I will see if I get the cable and what the Seller says, but at least my fear that my Smart Shunt's bluetooth was permanently disabled is no more. At least now if I have to return the VE.Direct Smart dongle, I can now see my Smart Shunt with phone again but just not as far away from RV as I would like. I am holding out hope that a replacement VE.Direct Smart dongle may fix what I am seeing.



You the man! If you where near, have a bag of VE cables
 
You the man! If you where near, have a bag of VE cables

I believe this is the cable that the Authorized Victron Dealer said I needed. He felt bad because he had told me to disable it. At the time he was saying that could NOT have the Smart Shunt and the VE.Direct Dongle connected at the same time. I was in that no mans land of wanting his help but then not doing what he said. But it did not fix the problem thus my situation.

The dealer is now wrong on two counts. 1. Saying that the Bluetooth on Smart Shunt had to be disabled and #2 That I needed the VE.Direct USB cable to fix

His point two may actually work, but he should have known the the VE.Direct Smart Dongle allows for access to re-enable the Bluetooth on Smart Shunt.

My Nuclear plan right now is to wait on responses to see what they do, but I can always return to Amazon as defective and just buy another from another seller and take my chances.

Related:

I got 3 brand new 60amp breakers because the ne that I had between Orion XS and the House battery had some how got stuck open even though the lever was closed. I would not reset. I had a spare and it is working fine, the seller sent me another 3 pack even though I had confirmed the other 2 were working. Now I have 3 spares. I wonder if the Duck will say 3 is too many :LOL:
 

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