Trawler042
New Member
I have a 2022 Thor Aria 3401. I noticed the other day that the windshield was pulling away from the unit. On the driver's side bottom corner, I could hear sound and feel wind blowing in a small area. Later, I noticed the rubber gasket around the windshield was loose in some spots.
I purchased the unit new in February 2022. I also purchased a windshield protector to prevent rock chips. Not sure what it was but it claimed to make the windshield stronger. I got a rock chip, a big one. So, the windshield protector company agreed to and did replace the windshield.
While driving in New Mexico the new windshield chipped. I took it to a glass company in Oklahoma to get the chip fixed and while waiting on that I noticed the air blowing through that corner of the windshield. That was when I discovered the windshield problem.
When I got home I took my unit to my RV dealer and we arranged for the company that replaced the windshield to come reinstall or fix it. The windshield company called me late Friday afternoon and said they were going to do a temporary repair of the windshield but that the dash and headboard were pushing against the windshield and pushing it out of place.
I immediately called my service manager so he, the windshield guy who was at the dealership at that time, and I could meet quickly to figure out a solution. The service manager said no. In fact, he basically said the dash was not his responsibility and they would not work on it. I asked who would work on it and he said he did not know, and he was not going to do anything.
I am dealing with the issues between my dealer, the service manager and me...or at least I began the process, but it was too late to contact Thor, etc. so that part of this issue is up in the air.
What I want to know is whether anyone else has had this issue and what did you do? This is a class A motorhome. I've never heard of the dashboard pushing on the windshield. I've never heard of a windshield coming loose.
All suggestions are appreciated.
I purchased the unit new in February 2022. I also purchased a windshield protector to prevent rock chips. Not sure what it was but it claimed to make the windshield stronger. I got a rock chip, a big one. So, the windshield protector company agreed to and did replace the windshield.
While driving in New Mexico the new windshield chipped. I took it to a glass company in Oklahoma to get the chip fixed and while waiting on that I noticed the air blowing through that corner of the windshield. That was when I discovered the windshield problem.
When I got home I took my unit to my RV dealer and we arranged for the company that replaced the windshield to come reinstall or fix it. The windshield company called me late Friday afternoon and said they were going to do a temporary repair of the windshield but that the dash and headboard were pushing against the windshield and pushing it out of place.
I immediately called my service manager so he, the windshield guy who was at the dealership at that time, and I could meet quickly to figure out a solution. The service manager said no. In fact, he basically said the dash was not his responsibility and they would not work on it. I asked who would work on it and he said he did not know, and he was not going to do anything.
I am dealing with the issues between my dealer, the service manager and me...or at least I began the process, but it was too late to contact Thor, etc. so that part of this issue is up in the air.
What I want to know is whether anyone else has had this issue and what did you do? This is a class A motorhome. I've never heard of the dashboard pushing on the windshield. I've never heard of a windshield coming loose.
All suggestions are appreciated.