2021ThorDelano
Member
Winegard tech support on saturday is open till 2PM central time.
The will need the full model number, not just Winegard 2.0 but rather Winegard 2.0 W2-36XX (whatever your complete model is)
Network name: Winegard2???
Network password will have to acquire from under the sim cover on the roof, from owners manual, from an inside sticker.
If you have to call Winegard the number is 800-288-8094.
To call T-Mobile tech support is 611 from any T-Mobile phone.
You have to know you IMEI number (usually 15 digit) for your Winegard equipment.
To access this number IMEI, use a tablet, computer, or phone and point your internet connection to the winegard network name.
Open a web browser and visit 10.11.12.1 on the address line.
User name is: admin
password is: admin
If this does not work, you will have to try the password you found on under the cover of on some sticker.
For me, neither of these passwords worked so I called Winegard tech support and they provided me with the original password to access the router in the Winegard.
Mine was a 12 digit letter number combination.
Once you are in the Winegard admin router screen click on the bottom down arrow and select: About.
Inside this screen has your IMEI number that will have to be provided to T-Mobile customer service.
This is International Mobile Equipment Identity that basically is like a serial number for that device.
Can I just but a cell phone sim card in a winegard and it will work. A little bit..
Let me explain. #1 the sim card from an Apple phone is way too small I purchased some sim card adapters on Amazon X000PD2H0T.
The sim card had to be placed in an adapter and than that adapter was placed in a 2nd adapter.
Since the sim chip has to be downward with you flip over this new stacked sim card it will all fall apart so I used some transparency tape all the way around the sim chip and cut away the access.
My RV was on the driveway and 50 feet away, in my home is my Apple desktop computer. This computer could see the internet, log on to it and use it just fine.
Speeds were between 75 - 100 Mbps. I could even log into Netflix and watch a movie on my desktop computer.
Now for some reason, my Apple table and my Samsung TV inside the RV could see the network, log into the network but not use the network.
I found this quite odd to log in with the correct username and network password and not be able to navigate anywhere..
My TV would pop up and state you are hook to the network but contact your internet service provider for support.
I spent over 4 hour total time with T-Mobile tech support to try to get this Wingard to support this sim card for the TV and Apple tablet.
Turns out I finally had to visit the T-Mobile local store with my IMEI in had and purchase a new plan with a new larger full size sim card to work.
For $50 a month they added the T-Mobile internet to my account, loaded the sim card with the IMEI number and this finally allowed all devices to see and use the internet.
T-Mobile and Winegard tech support both stated to use a standard voice sim card would only provide spotty service to the internet.
To have a dedicated full time internet connection, you have to purchase the full time T-Mobile home internet or Internet for business and use on of these sim cards instead.
So the purchase of the sim card adaptors was a waste...
These 5G sim card max out on speed at 75-100 Mbps once placed in a 4G device like a Winegard 2.0
Winegard 50 Mpbs plan cost $139 per month! (Price checked 2024-07-28 on Winegard website) Ouch!
In other words for $50 a month (auto pay account) you can get a T-Mobile for the similar speed for over 60% less.
So after a full day on the phone for both tech supports and up and down the RV ladder about 6 times and a trip to the T-Mobile phone store I have internet in my RV full time.
PS. The Winegard 2.0 is a 12 volt DC system and does not require the inverter to be turned on or to have the RV plugged in to operate.
The will need the full model number, not just Winegard 2.0 but rather Winegard 2.0 W2-36XX (whatever your complete model is)
Network name: Winegard2???
Network password will have to acquire from under the sim cover on the roof, from owners manual, from an inside sticker.
If you have to call Winegard the number is 800-288-8094.
To call T-Mobile tech support is 611 from any T-Mobile phone.
You have to know you IMEI number (usually 15 digit) for your Winegard equipment.
To access this number IMEI, use a tablet, computer, or phone and point your internet connection to the winegard network name.
Open a web browser and visit 10.11.12.1 on the address line.
User name is: admin
password is: admin
If this does not work, you will have to try the password you found on under the cover of on some sticker.
For me, neither of these passwords worked so I called Winegard tech support and they provided me with the original password to access the router in the Winegard.
Mine was a 12 digit letter number combination.
Once you are in the Winegard admin router screen click on the bottom down arrow and select: About.
Inside this screen has your IMEI number that will have to be provided to T-Mobile customer service.
This is International Mobile Equipment Identity that basically is like a serial number for that device.
Can I just but a cell phone sim card in a winegard and it will work. A little bit..
Let me explain. #1 the sim card from an Apple phone is way too small I purchased some sim card adapters on Amazon X000PD2H0T.
The sim card had to be placed in an adapter and than that adapter was placed in a 2nd adapter.
Since the sim chip has to be downward with you flip over this new stacked sim card it will all fall apart so I used some transparency tape all the way around the sim chip and cut away the access.
My RV was on the driveway and 50 feet away, in my home is my Apple desktop computer. This computer could see the internet, log on to it and use it just fine.
Speeds were between 75 - 100 Mbps. I could even log into Netflix and watch a movie on my desktop computer.
Now for some reason, my Apple table and my Samsung TV inside the RV could see the network, log into the network but not use the network.
I found this quite odd to log in with the correct username and network password and not be able to navigate anywhere..
My TV would pop up and state you are hook to the network but contact your internet service provider for support.
I spent over 4 hour total time with T-Mobile tech support to try to get this Wingard to support this sim card for the TV and Apple tablet.
Turns out I finally had to visit the T-Mobile local store with my IMEI in had and purchase a new plan with a new larger full size sim card to work.
For $50 a month they added the T-Mobile internet to my account, loaded the sim card with the IMEI number and this finally allowed all devices to see and use the internet.
T-Mobile and Winegard tech support both stated to use a standard voice sim card would only provide spotty service to the internet.
To have a dedicated full time internet connection, you have to purchase the full time T-Mobile home internet or Internet for business and use on of these sim cards instead.
So the purchase of the sim card adaptors was a waste...
These 5G sim card max out on speed at 75-100 Mbps once placed in a 4G device like a Winegard 2.0
Winegard 50 Mpbs plan cost $139 per month! (Price checked 2024-07-28 on Winegard website) Ouch!
In other words for $50 a month (auto pay account) you can get a T-Mobile for the similar speed for over 60% less.
So after a full day on the phone for both tech supports and up and down the RV ladder about 6 times and a trip to the T-Mobile phone store I have internet in my RV full time.
PS. The Winegard 2.0 is a 12 volt DC system and does not require the inverter to be turned on or to have the RV plugged in to operate.