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However the AC would cool with the vent on the unit open, but not through the ducts. We are even considering upgrading to a 1500 up there as it has the 13.5 and we are concerned it won't keep up in the Summer FL heat.
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If your 13.5k unit is not blowing cold aiir through the vents and only through the Quick Cool port then you have a duct issue. A 15k is not going to fix that problem. I would get it back to the dealer and have this looked at under the warranty. Poor cooling from the front AC on the Rushmores (especially the FL floor plan) is a known issue on the CR forum so they have an issue with the front ductwork they need to address.
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