Quote:
|
Originally Posted by winder1
This has been my experience with THOR Warranty Service all along. The first words out of their mouths, on everything, is its not our problem, we aren't responsible, we aren't going to pay. Then later, they sometimes pay all, or part of the bill.
|
Thor seems to be very erratic in this regard. Many people have had the same experience as you but, conversely, many people have had Thor be responsive and cover the warranty items in an expedient manner.
I've often wondered if this Thor behavior is related to the brand and/or plants that the units have come from (myself and other Axis/Vegas owners mostly have had positive results from Thor; have you talked with other Windsport owners to see if their experiences were similar?)
Thor Forums
