For clarity, I was referring to the two outlets that are physically part of your converter ( if you have them?) not the receptacles that may be inside to power up devices. Pictures would help for those that do not have your exact coach.
Below is picture of my Inverter.
https://www.solarflexion.com/product...xoCcBAQAvD_BwE
If it makes sense, you can confirm the Inverter works without any related to Thor MC just by insuring that you have 12vdc direct from house battery and 120vac in the receptacle direct on inverter. If they work, you have TMC issue.
You say Green light is on. Can you turn it On / Off with no issues.
Assuming you can, sounds like you may have some power but not enough to run the inverter? Some Inverters require a minimum input voltage to operate. Your fan not working is likely the biggest clue.
10 years ago I had a 24 year of GE Fridge that stopped working and I had outside to toss, but I noticed lint like dirt on the bottom so I cleaned it before taking out to the front, the fan was covered so I cleaned it and powered back up but it was just shimmy a little but not run. So $8 later I replaced and that Fridge is back in the Garage working like a charm.
If your fan is out or otherwise not functioning, it is likely under warranty and they will replace the entire inverter.