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Old 12-26-2018, 03:27 PM   #3791
MTHook
Senior Member
 
Brand: Thor Motor Coach
Model: Windsport 34E
State: North Carolina
Posts: 303
THOR #13360
Poor service?

I ordered the steering stabilizer from RVupgrades and the bracket from Safe t plus 3 F150k2.5.
Got both in only to find the bracket kit came without the bolts, washers and nuts to assemble the thing.
Called in to returns desk, told them I'd be happy if they'd just send the bolts etc. to save them the return and postage on the new kit. She says she'd have to contact the warehouse to see if they had them and it may take a couple days. I was fine with yah as it's be raining so much. Six days later I called back, she still hadn't heard from the warehouse so I said lets return the original and get a new one in route. That one went out same day, I asked about the return authorization she says it will be 5 days. Ok They're in no hurry.

Monday the new kit arrives, no bolts washers or nuts. The directions show the parts are part of the kit. I'll give them a call today to see If I can get them to open the kit before sending to insure that parts are in it. I'd like to get this installed this month.
I'll report what happens
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