OK, I'm confused:
I thought that if you purchased a Thousand Trails membership then you can stay at any of their parks for free (within the geographic region that you joined and within their time limit restrictions)?
So if you have a membership why do you have to pay/get a refund for you stay at this park?
If you don't have a membership and just purchased a stay for 14 days at an Encore park why would Thousand Trails be involved?
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