Thor Forums

[HAlouf]

Hi everyone, we have an 08 Thor Four Winds Mandalay 43A that has 3 slides. We were having an issue with the inverter and found the recall on it so we took it to our local Camping World for the repair. (That was our first mistake) we told CW to make sure the coach was completely level before putting out the slides as the kitchen slide sometimes had issues. Well, what did they do? They put all the slides out without leveling it (we suspect). Ironically the kitchen slide and bedroom came back in but the super slide will not retract! Of course CW is claiming it wasn’t their fault. The super slide has NEVER had an issue with retracting until CW had it for a day. They of course have no idea how to get it back in. When you try to retract it the front comes in but the back doesn’t move at all. Does anyone know how to fix this? Unfortunately CW is the only Thor approved repair shop within a 100 miles of us. To make things worse we were supposed to be heading out on a trip in 4 days and they broke our coach. Any help or advice as to where to get help would be greatly appreciated.