Quote:
Originally Posted by TMD
The 2020 Synergy by Thor has a major flaw. Water drips from the ac unit when level and falls on the door/steps as well as gets into the sun shade. Three times my dealer and I have tried to tell Thor this is a flaw and three times they have told me park it un-level so it will drain to the back. The 2019 had a gutter, the 2020 does not. It's ashamed as it's a great floor plan but lousy ac drainage design. I was assured it would be fixed after I purchased it. The 2020 Sprinter body is noticeably better than the past years models.
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Who assured you it would be fixed? If it was the dealer then have them install a gutter at no charge. Hopefully you have that assurance in writing.
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