We also purchased our coach that was at theHershey rv show in 2018 from cw in Syracuse N.Y. but at the show we added a washer and dryer, they were installed, pdi and we picked it up at cw Harrisburg Pa. 15 minutes from Hershey, and we've had warranty work done through our good Sam(cw) extended warranty at several different cw. What few problems we had under Thor warranty I called Thor and they sent me the parts and I fixed myself, axxera radio,basement door latch,slow rise shade and new seat covers for dinette. So far happy with cw and extended warranty.
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