Two years ago I had a slide problem and Thor authorized a mobile service ( I paid up front and Thor reimbursed me) to repair it. They replaced a motor, but the entire mechanism was damaged. Thor authorized me to go to Camping World, Ft. Meyers, FL and they repaired this multi-thousand dollar job. Camping World billed Thor directly and Camping World did an OUTSTANDING job.
I live on Long Island and as indicated, had the repairs done in Florida in February, the busiest season down there.
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