Quote:
Originally Posted by suenmike
I made contact with Thor this morning, they were very helpful stating they will replace the mattress. They were trying to figure a way to deliver it directly to my home, so I did not have to travel to the dealer. I will advise on how this issue progresses. Thank you
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Out of curiosity, what are the protruding screws supporting in the bed frame box underneath your mattress?
Did you yourself repair the root cause of the problem, the protruding wood screws?
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