Quote:
Originally Posted by Chateau_Nomad
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In my opinion, no one is required to blindly accept poor workmanship. It is a CHOICE one makes. Having an expectation of a certain level of quality is justified.
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Yes...
the BUYER is in control - AS I alluded to in the first two sentences in the above statement.
The customer has the FINAL say - Buy or NOT buy. PERIOD.
BUT - in the last sentence (Having an expectation of a certain level of quality is justified) - EVEN AFTER A SUCCESSFUL PDI - it's a crap shoot. How is the customer able to tell that EVERY CRITICAL component of the underlying structure is sound? This is where the "expectation of quality" comes into play.
I was very fortunate that the motorhome I purchased had no major flaws. Loose trim, crooked outlets, sloppy stapling job... sadly, I
expected those. There have been no structurally caused leaks and the Schwintek system has worked as expected. Being mechanically inclined and comfortable with trouble-shooting procedures - I'm a happy camper.
Question is... are RV manufacturers being unscrupulous by not offering
much longer warranties to cover (often very expensive) flaws which are impossible to detect in a thorough PDI? Flaws which seem to be more common in current random sampling of today's units?
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