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Old 01-19-2023, 04:15 PM   #21
DavidEM
Senior Member
 
Brand: Thor Motor Coach
Model: Axis 24.1
State: Connecticut
Posts: 1,803
THOR #20289
Quote:
Originally Posted by Frank@theShop View Post
Not all dealers accept defective products. It is well within a dealership's right to refuse a unit that they feel has too many defects to repair in a reasonable amount of time. It is not in the dealers interest to accept a unit that will be "unsellable" and "waiting on parts" for months. In the RV industry, what a unit is worth at this time, is NOT what it will be worth 6 months from now. 6 months is roughly equal to 4-7% is retail value. Well managed dealerships are aware of this and refuse a unit they do not think they will be able to sellable within weeks, if not days. Oh, and defects are usually marked in blue tape, not red. Sometimes yellow.
Are you aware of a dealer sending back a defective RV to the builder? I suspect not. At best the two will agree on a discount.

But in most cases, even with significant defects, the dealer will suck it up, fix the problems over time, and then use that experience in negotiating his deal with the builder when it is time to renew.

David
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