Quote:
Originally Posted by Jpchoc3
Absolutely! If not, they should have made some effort to mitigate the poor quality upholstery that they were using five years ago. I have had residential furniture last 4 times as long as this stuff and we use our household furniture everyday. Not very good customer service at all. But, I wasn't surprised. Our reupholstery bill is right around $6,000 which will cover all of the seating in my coach. I get the "warranty" issue regarding this matter. But, it is their apathy that sets me off!
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T’isin’t so much apathy as it is arrogance. They knew the material would last the one year warranty and that is where their interests ended. It’s pretty short sighted, I’m thinking but it was a good gig for everyone involved - except for the end user - and they ran it for a good five or six years. At least. Might still be happening for all I know,