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Old 06-29-2016, 05:35 AM   #42
none2quick
Junior Member
 
Brand: Thor Motor Coach
State: Kansas
Posts: 14
THOR #3779
We have owned a 2016 Windsport for about six months. Now being worked on by Luxury Vehicle Care in Portland for various Warranty issues - our home is in Kansas. Third time in shop for warranty covered work. Back home, Trailside RV in Grain Valley, MO, also told us they do not honor the Thor warranty on units they didn't sell. Said many issues happen while the MH sits unsold on a dealer's lot, and they don't feel that should be their problem, so we had warranty work done by another shop (non-dealer). Oh, and the generator fuel pump replaced under warranty while we were in Arizona, at an auto repair shop. Of course, the selling dealer, General RV in Tampa assured us before we bought that any warranty work would be handled by any Thor dealer. Thor is doing what they can to help, but the total experience has been expensive and horrific. Thor will not pay for hotels.
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