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I look forward to hearing about your experience at the factory. I also have an appointment at the factory in April. If you wish to make an appointment, contact Thor warranty and they will put you on the schedule, usually several months ahead as they stay busy.
I figured going to the factory was the best since they made it. I don't have to wait for warranty approval nor do I have to worry about someone that doesn't generally work on Thor get assigned to my rig or fit it into their schedule arond other service work. Not saying that they (other service center) may not do a good job, these are just the things that go on in the back of my mind and have already experienced and read a million times on the forum.
I too will be sure to post my non-emotional experience both pros and cons.
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